Shipping policy

Shipping Policy

Processing time: All orders are processed within 3-7 days of being placed.

Delivery time: Once your order ships, delivery takes 8-20 business days.

Tracking: You will receive a shipping confirmation email with a tracking link once your order has shipped.

Shipping Protection: If you added Shipping Protection at checkout and your parcel is lost, stolen or arrives damaged, contact us and we will reship or refund it.

Priority Processing: If you added Priority Processing, your order is moved to the front of our processing queue. It does not change carrier delivery times.

Questions about your order? Email lumibeam1@outlook.com with your order number.